FAQ
General Question
Double9ine tickets is a company that handles the ticketing system for events, both online and offline. It is also a website for users to find events nearby and for event hosts to promote and sell their event tickets while showing full details about their events
You can always cancel your ticket from your dashboard but a cancellation fee would be deducted
This means Double9ine tickets representatives would be present at your event to help guide attendees in accessing the event i.e To process already bought online ticket and for the sale of tickets on event grounds.
Please note this is only applicable for partnered events, contact us for more info
We have integrated a secure payment infrastructure to collect payment. You can pay with your credit/debit card or bank transfer
Manage Event
To host your event, simply create a vendor account and create your event
For every ticket sold we take as low as 6.5% of the intial ticket price. Capping at three thousand naira (NGN 3,000) per ticket
Immediately a ticket is sold, you get credited within the next 24hrs (Business days) no additional waiting period
You can always request for withdrawal through your dashboard, payment take 24-48hours to process
Scanning an event ticket is so easy.
1: Register an account for your Staff
Example: Register a user in website like:
Username: demo Password: demo
2: Setup “Staff Member” per event
Edit an Event >> go to “Staff Member” tab >> Insert Username of Staff
4: Scan QR Code
Step 1: The Staff have to login website via browser.
You have to use default browser of phone to login site
Step 2: Open Camera of phone and scan
Hold your phone steadily and point the camera at the QR code. Ensure that the entire code is visible within the camera frame.
Your phone should automatically recognize the QR code. When it does, a link will appear on your screen. tap on it to open the link.
You will see result page in browser:
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